We respect your privacy and are committed to maintaining it. When you shop at www.vasansi.com, you will be asked to input few details such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and password but stay assured that this information is neither divulged anywhere nor stays with us over a certain period of time. 
Information is also collected about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on. Also, such information is collected even if you do not register with us. None of this data is of a personal nature and will help us improve the quality of our service..
Such information is crucial to you and we duly respect that. We will never release your Personal Information to any external surces outside for mailing, marketing or any other commercial purposes.

Privacy Policy

We do not hold any of your credit card information. This information is securely collected by the third party authorized payment processor. With the industry's most-advanced encryption, fraud prevention and protection policies, Secure Trading are dedicated to keeping your account safe and secure. Once your information reaches Secure Trading, it resides on a server that is heavily guarded both physically and electronically. Secure Trading servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.
 
If you consent, to notify you of products or special offers that may be of interest to you, you agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights. 
Please check back frequently to see any updates or changes to our privacy policy.

Shipping Policy

All orders are shipped through our registered shipping partners, the likes of DHL, BlueDart, FedEx etc.
Shipping information is relayed through email, on the email id specified at the time of order placement.
Delivery of each order will be to the registered address of the customer as mentioned at the time of order placement only.
Reverse Pick-ups are arranged only for returns of damaged or incorrect deliveries. NO reverse pick-up is arranged for any kind of exchanges.
Delivery of the shipment is subject to the Courier Company. Vasansi Jaipur only guarantees timely dispatch within the delivery time mentioned, post order and/or payment confirmation, and is not liable for any delay in delivery by the shipping partner. Also, Vasansi Jaipur is in no way responsible for any damage to the order while in transit.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact helpdesk on (+91-8952070707)

Exchange Policy

Our Exchange policy is austere. Changing to a different color, work or style is never possible. Size exchanges are generally discouraged as most of products have a good margin, which can be easily altered. But, we do consider few special cases, owing to the following constraints-
A. Availability of the product to b exchanged to a different size
B. Product to be couriered by the customer only.

Return Policy

Returns are subject to the following -
We have a clear NO return policy. Exceptions are made only under two conditions:
1. The received product has a damage or defect.
2. The delivered product mismatches the order.
Returns are subject to the following -
1. Vasansi customer care should receive a formal notification of the return within twenty four hours of receiving the product. (Via Email at [email protected])
2. The product should be unworn, unused, in new condition, with tags on and in the same packaging as sent.
3. The product should not be a custom made ( Any customizations rendered to change from actual garment like color, Embroidery, Measurements)
4. A store credit is generally awarded with an year-long validity of the same amount to be redeemed against any product of the same or greater value.

Any Questions?

We'll be happy to provide additional information or answer any questions. Please:
Call : +91-8952070707
Email : [email protected]
Write : Vasansi Jaipur
D-69a, Jawahar Lal Nehru Marg,
Near Teen Murti Circle,
Jaipur (Raj.) India

The Website www.vasansi.com is owned by Vasansi Jaipur. Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website. This Website also contains links to other websites, which are not operated by Vasansi Jaipur has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Delivery is within the mentioned time of product. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'. The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

Indemnity

You agree to indemnify, defend and hold harmless Vasansi Jaipur, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation

Vasansi Jaipur shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: [email protected] if you have any complaints or comments. All complaints are handled individually.

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