We respect your privacy and are committed to maintaining it. When you shop at www.vasansi.com, you will be asked to input few details such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and password but stay assured that this information is neither divulged anywhere nor stays with us over a certain period of time.
Information is also collected about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on. Also, such information is collected even if you do not register with us. None of this data is of a personal nature and will help us improve the quality of our service..
Such information is crucial to you and we duly respect that. We will never release your Personal Information to any external surces outside for mailing, marketing or any other commercial purposes.
We do not hold any of your credit card information. This information is securely collected by the third party authorized payment processor. With the industry's most-advanced encryption, fraud prevention and protection policies, Secure Trading are dedicated to keeping your account safe and secure. Once your information reaches Secure Trading, it resides on a server that is heavily guarded both physically and electronically. Secure Trading servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.
If you consent, to notify you of products or special offers that may be of interest to you, you agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights.
All orders are shipped through our registered shipping partners, the likes of DHL, BlueDart, FedEx etc.
Shipping information is relayed through email, on the email id specified at the time of order placement.
Delivery of each order will be to the registered address of the customer as mentioned at the time of order placement only.
Reverse Pick-ups are arranged only for returns of damaged or incorrect deliveries. NO reverse pick-up is arranged for any kind of exchanges.
Delivery of the shipment is subject to the Courier Company. Vasansi Jaipur only guarantees timely dispatch within the delivery time mentioned, post order and/or payment confirmation, and is not liable for any delay in delivery by the shipping partner. Also, Vasansi Jaipur is in no way responsible for any damage to the order while in transit.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact helpdesk on (+91-8952070707)
Our Exchange policy is austere. Changing to a different color, work or style is never possible. Size exchanges are generally discouraged as most of products have a good margin, which can be easily altered. But, we do consider few special cases, owing to the following constraints-
A. Availability of the product to b exchanged to a different size
B. Product to be couriered by the customer only.
Returns are subject to the following -
We have a clear NO return policy. Exceptions are made only under two conditions:
1. The received product has a damage or defect.
2. The delivered product mismatches the order.
Returns are subject to the following -
Vasansi customer care should receive a formal notification of the return within twenty four hours of receiving the product. (Via Email at [email protected]
2. The product should be unworn, unused, in new condition, with tags on and in the same packaging as sent.
3. The product should not be a custom made ( Any customizations rendered to change from actual garment like color, Embroidery, Measurements)
4. A store credit is generally awarded with an year-long validity of the same amount to be redeemed against any product of the same or greater value.
We'll be happy to provide additional information or answer any questions. Please:
Call : +91-8952070707
Email : [email protected]
Write : Vasansi Jaipur
D-69a, Jawahar Lal Nehru Marg,
Near Teen Murti Circle,
Jaipur (Raj.) India